Terms + Conditions

Last Updated: February 12, 2026

Welcome to Alchemy District | Brooklyn. Throughout the site, the terms “Alchemy District”, “Alchemy District Brooklyn”, “Alchemy District /Brooklyn”, Alchemy District | Brooklyn”, “ADB”, “we”, “us” and “our” refers to Brooklyn Candle Co., LLC (“BCC”), DBA Alchemy District /Brooklyn.

We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.  By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies located throughout the site, referenced herein, and/or made available by hyperlink (collectively, the “Terms of Service”, “Terms”, or this “Agreement”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service and shall be deemed a party hereto. If you do not agree to all the terms and conditions of these Terms, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

1.     GENERAL CONDITIONS

a.      By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

b.     You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

c.      You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

d.     We reserve the right to refuse service to anyone for any reason at any time.

e.      You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

f.      You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

2.     ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

a.      We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

3.     MODIFICATIONS TO THE SERVICE AND PRICES

a.      Prices for our products are subject to change without notice.

b.     We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

4.     PRODUCTS OR SERVICES (if applicable)

a.      Certain products or services may be available exclusively online through the website. These products or services may have limited quantities. All products purchased through our website are subject to return or replacement only in accordance with our Returns + Replacements Policy, which is located in full on our website (and may also be accessed here), and is incorporated by reference herein in its entirety. Please review this policy prior to purchasing anything from our website. Due to the nature of our products, ALL SALES ARE CONSIDERED FINAL ONCE PROCESSING HAS BEGUN. As a general matter, we do not accept returns or exchanges; however, in the event your order arrives damaged or incorrect, please contact us immediately. Requests for replacements are subject to the requirements of, and will be processed in accordance with, our Replacement Policy.

b.     We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

c.      We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

d.     We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

5.     ACCURACY OF BILLING AND ACCOUNT INFORMATION

a.      We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

b.     You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

6.     THIRD-PARTY PLATFORMS, OPTIONAL TOOLS, AND LINKS

a.      Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

b.   BCC uses a third-party payment processor (the “Payment Processor”) to handle credit card transactions. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to these Terms. We are not responsible for errors by the Payment Processor. By utilizing the Services, you agree to pay us, through the Payment Processor, in accordance with the applicable payment terms.  

c.      We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

d.     We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

e.      Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

7.     USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

a.      If, at our request, you send certain specific submissions (for example, contest entries, reviews, or giveaways) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. You grant us a worldwide, non-exclusive, irrevocable, perpetual, royalty-free right and license to incorporate and use the comments in connection with any products and services. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

b.     We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

c.      You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

8.     PERSONAL INFORMATION

a.    Your submission of personal information through the site is governed by our Privacy Policy which is located on our website  (and may be accessed here), and explains how we collect and use your personal information.

9.     ERRORS, INACCURACIES, AND OMISSIONS

a.      Occasionally there may be information on our site or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, production time, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

b.     We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by applicable law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.  To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

10.   PROHIBITED USES

a.      In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate or in violation of any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses as determined in our sole and absolute discretion.

11.   Intellectual property

a.    Proprietary Rights.  The Services and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, and music (the “BCC Content”), and all intellectual property rights related thereto, are the exclusive property of BCC and its licensors. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such intellectual property rights, and you agree not to use, sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any BCC Content. Use of the BCC Content for any purpose not expressly permitted by this Terms is strictly prohibited.  These Terms do not provide you with title or ownership of any Services or BCC Content, but only a limited right to use the same solely upon the terms expressly set forth in these Terms.  

b.     DMCA Notice.  We respect the intellectual property rights of others, and we prohibit the uploading, posting, transmitting, sharing, or otherwise making available any material that violates another party's intellectual property rights. When we receive proper notification of alleged copyright infringement, we may promptly remove or disable access to any allegedly infringing material and may terminate any Account of any repeat infringer, in accordance with the Digital Millennium Copyright Act (“DMCA”). If you believe that your own copyrighted work is accessible on the Services or any service in violation of your copyright, then You may provide our designated agent with a written communication as set forth in the DMCA, 17 U.S.C. Sec. 512(c)(3) that contains substantially the following information:

1.     Identify in sufficient detail the copyrighted work or intellectual property that you claim has been infringed, so that we can locate the material. 

2.     Provide the electronic or physical signature of the owner of the copyright or a person authorized to act on the owner's behalf. 

3.     Include a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law. 

4.     Include a statement by you that the information contained in your notice is accurate and that you attest under the penalty of perjury that you are the copyright owner or that you are authorized to act on the copyright owner's behalf. 

5.     Include your name, mailing address, telephone number, and email address. 

6.     You may submit your notification of Alleged Copyright Infringement by sending a letter to our designated agent by email to legal@alchemydistrictbrooklyn.com

12.   DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

a.      We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that BCC may alter, suspend, add to, discontinue, or remove the Services in whole or in part for indefinite periods of time or cancel the Service at any time, without notice to you and without reason. You expressly agree that your use of, or inability to use, the Service is at your sole risk. THE SERVICES AND ALL PRODUCTS AND SERVICES PROVIDED TO YOU THROUGH THE SERVICE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. BCC, ITS SUBSIDIARIES, ITS AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THE SERVICES WILL MEET YOUR REQUIREMENTS; THAT THE SERVICES WILL BE UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. BY HAVING ACCESS TO THE SERVICES, YOU AGREE THAT BCC AND PARTNERS MAY PLACE ADVERTISEMENTS ON THE SERVICES. THE TYPES OF ADVERTISEMENTS ARE SUBJECT TO CHANGE.  IF YOU ARE DISSATISFIED WITH THE SERVICES AND/OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE ITS OR THEIR USE.  

b.     TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

c.      To the maximum extent permitted by applicable law, in no event shall BCC, its directors, officers, managers, members, employees, affiliates, representatives, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

13.   INDEMNIFICATION

a.      You agree to indemnify, defend, and hold harmless BCC (and its officers, directors, managers, members, agents, subsidiaries, affiliates, representatives, partners, joint ventures, licensors, service providers, contractors, subcontractors, suppliers, employees, and interns) from any and all claims or demands, losses, liabilities, costs, expenses, obligations and damages of every kind and nature, known and unknown, including legal fees and expenses, arising out of (a) your use of and access to the Services in violation of any of these Terms; (b) your violation of any law or the rights of a third-party; or (c) any injury or damage to yourself or a third-party related to your use of the products or Services. This Section 13 and the indemnification obligations herein shall survive any termination of these Terms and your use of the Services. 

14.   TERMINATION

a.      Any and all obligations and liabilities incurred by you hereunder prior to the termination hereof shall survive any termination of this Agreement or these Terms or the Services for all purposes.  Subject to Section 16(e) (Survival) and except as otherwise provided herein, these Terms of Service and this Agreement shall remain in effect unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. Notwithstanding anything to the contrary herein, for the avoidance of doubt, any terms that survive the termination of these Terms or the Services shall remain in effect.

b.     If, in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this Agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly we may deny you access to our Services (or any part thereof).

15.   NOTIFICATIONS; TEXT MARKETING; COMMUNICATIONS

a.      We may provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email notice, text message, written or hard copy notice, or through posting of such notice on our website, as determined by us in our sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notifications by giving proper notification.

b.     BCC is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us.  

c.      By consenting to BCC’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.  If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply. For any questions, please text HELP to the number you received the messages from. We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

d.     Our communications with you via the Services use electronic means, whether you visit the Services or send us an email, or whether we post notices on the Services or communicate with you via email, phone, or text. For contractual purposes, you consent to receive communications from us in any electronic form, and you agree that all terms and conditions, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing.

16.   MISCELLANEOUS

a.      Changes to the Terms.  BCC may, in its sole discretion, modify or update these Terms from time to time, and so you should review this page periodically. When we change the Terms in a material manner, we will update the last modified date at the top of this page. Your continued use of the Services after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future terms, do not use or access (or continue to access) the Services.

b.     Entire Agreement; Severability.

1.     These Terms and any policies or operating rules posted by us on this site or in respect to the Service shall constitute the entire agreement between you and BCC concerning the Services.  These Terms of Service (including any terms and policies that are expressly incorporated herein by reference) constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

2.     If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity or enforceability of any other remaining provisions of these Terms, which shall nonetheless be enforceable to the fullest extent of the law.

c.      Waiver.  No waiver of any term herein shall be deemed a further or continuing waiver of such term or any other term, and BCC’s failure to assert or enforce any right or provision hereunder shall not constitute a waiver of such right or provision.

d.     Interpretation.  Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. The headings used in this Agreement are included for convenience only and shall not limit or otherwise affect these Terms. Capitalized words used in these Terms shall have the meanings ascribed to them herein.  

e.      Survival.  You acknowledge and agree that all provisions relating to indemnification, confidentiality, intellectual property, governing law, dispute resolution, waivers, limitation of liability, and any other clauses which by their terms contemplate survival, shall survive any termination or expiration of this Agreement, the Services or these Terms, regardless of the cause of such termination. 

17.   GOVERNING LAW

a.      These Terms and this Agreement will be governed by and construed in accordance with the laws of the State of New York. You agree that, regardless of any statute or law to the contrary, any claim or cause of action against BCC arising out of or related to this Agreement must be filed within one year after such claim or cause of action arose, or be forever barred.

18.   DISPUTE RESOLUTION

a.      We strongly encourage you to first contact us directly to seek a resolution of any dispute or claim by emailing legal@brooklyncandle.com.  You expressly acknowledge and agree that any and all disputes or claims that have or may arise between you and BCC shall be resolved exclusively through final and binding arbitration, rather than in a court.  The arbitration will be conducted on a confidential basis pursuant to the Commercial Arbitration Rules of the American Arbitration Association, as modified by this Agreement to Arbitrate. The arbitration shall be conducted before one commercial arbitrator with substantial experience in resolving commercial contract disputes.  Your rights will be determined by a NEUTRAL ARBITRATOR and NOT by a judge or jury.  You hereby expressly waive any rights to a jury trial. Arbitrator decisions are as enforceable as any court order and are subject to very limited review by the court.

b.     The arbitration will be confidential, and neither you nor we may disclose the existence, content, or results of any arbitration, except as may be required by law or for purposes of enforcement of the arbitration award. The arbitrator may award any individual relief or individual remedies that are permitted by applicable law.  If any part of this arbitration provision is deemed to be invalid, unenforceable, or illegal, then the balance of this provision shall remain in effect and will be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein.  If for any reason a claim proceeds in court rather than in arbitration, the dispute will be exclusively brought in state or federal court in Kings County, New York.

c.      Fees and Expenses.  In the event any action is brought to enforce any provision of these Terms or to declare a breach of these Terms, the prevailing party shall be entitled to recover, in addition to any other amounts awarded, legal fees and any other reasonably related costs and expenses, including but not limited to attorney’s fees, incurred in connection therewith.